What type of computer do you have?
Laptop(Windows)
What are the problems with your laptop?
Others, 更新之後,所有資料消失
What is your computer brand and model? (optional)
Lenovo id********
Please briefly explain your problem to let PROs better understand your case (optional)
前幾日更新電腦關機後,今日開機時所有資料消失,跟住再重新開機,之後不能登入。畫面出現:「user profile service服務無法登入、無法載入使用者設定檔」。
What time do you prefer to have the service?
Any time
Where is the computer repair?
My designated location
Provider's location
Provider's location
Anything else we need to know?
Yes, 若果電腦「救唔返」,希望拿回文件檔案。
Where is your location?
Kowloon,Kwun Tong